Shipping Policy
Shipping Carriers and Methods:
- Most orders are shipped via major carriers like USPS, UPS, or FedEx for deliveries within the continental United States.
- Free standard shipping (e.g. USPS Priority Mail) is offered on orders over a certain threshold, usually $250.
- Expedited shipping options like 2-day or next-day may be available for an additional fee.
Tentative Shipping Schedule:
Dates are subject to change depending on product shipping)
Seasonal Billing Shipping
| Fall Sept 1st after Sept 5th Winter Dec 1st after Dec 5th Spring March 1st after March 5th Summer June 1st after June 5th |
Holiday boxes 3-5 days after purchase
Delivery Timeframes:
- Processing time of 1-3 business days before orders ship out from the warehouse.
- Standard shipping estimates of 3-5 business days for delivery once shipped.
- Actual transit times can vary based on the carrier, destination, and any delays.
Delivery Types:
- Standard delivery is typically “curbside” meaning items are delivered to the front door, driveway, or ground floor entrance.
- White glove/inside delivery may be offered as an upgrade for large furniture/decor items.
Special Shipping Cases:
- Additional fees may apply for shipping to Alaska, Hawaii, U.S. territories, or remote areas.
- International shipping is either not offered or has substantial additional costs and taxes/duties.
Order Inspection and Damages:
- Customers are advised to inspect deliveries promptly and report any damages, missing items, etc. within 24-48 hours to qualify for free replacements.
- Visible exterior box/packaging damage should be noted on delivery receipts.
The key points are providing free standard shipping over a certain threshold, clearly setting delivery expectations, and having a process for reporting and replacing damaged items.