Most orders are shipped via major carriers like USPS, UPS, or FedEx for deliveries within the continental United States.
Free standard shipping (e.g. USPS Priority Mail) is offered on orders over a certain threshold, usually $250.
Expedited shipping options like 2-day or next-day may be available for an additional fee.
Tentative Shipping Schedule:
Dates are subject to change depending on product shipping)
Seasonal Billing Shipping
Fall Sept 1st after Sept 5th Winter Dec 1st after Dec 5th Spring March 1st after March 5th Summer June 1st after June 5th
Holiday boxes 3-5 days after purchase
Delivery Timeframes:
Processing time of 1-3 business days before orders ship out from the warehouse.
Standard shipping estimates of 3-5 business days for delivery once shipped.
Actual transit times can vary based on the carrier, destination, and any delays.
Delivery Types:
Standard delivery is typically “curbside” meaning items are delivered to the front door, driveway, or ground floor entrance.
White glove/inside delivery may be offered as an upgrade for large furniture/decor items.
Special Shipping Cases:
Additional fees may apply for shipping to Alaska, Hawaii, U.S. territories, or remote areas.
International shipping is either not offered or has substantial additional costs and taxes/duties.
Order Inspection and Damages:
Customers are advised to inspect deliveries promptly and report any damages, missing items, etc. within 24-48 hours to qualify for free replacements.
Visible exterior box/packaging damage should be noted on delivery receipts.
The key points are providing free standard shipping over a certain threshold, clearly setting delivery expectations, and having a process for reporting and replacing damaged items.